UX Product Design Summer Intern

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<div class="content-intro"><p>CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. </p></div><p><span data-contrast="none">As a UX Product Design Intern at CentralReach, you will work alongside our product design team — supporting designers across multiple product areas as they tackle real challenges. This is a great opportunity to learn how design works at scale inside a healthcare SaaS company, get exposure to a variety of projects, and build skills in a hands-on, collaborative environment.</span><span data-ccp-props="{" 335559738":60,"335559739":60}"=""> </span></p> <p><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="none">Key Accountabilities:</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Support senior designers across product teams with day-to-day design tasks — including creating and refining polished, high-fidelity UI designs using our Figma component library</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Contribute to cross-platform user experience design initiatives across web and mobile applications</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Help maintain and expand our design library, including organizing components, updating documentation, and ensuring consistency across Figma files</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Assist in preparing wireframes and low-to-mid fidelity mockups based on direction from the design team</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Support usability testing efforts— helping plan sessions, participating in live tests, and synthesizing findings into clear, actionable summaries</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="6" data-aria-level="1"><span data-contrast="none">Contribute to design QA — reviewing shipped experiences against specs and flagging inconsistencies</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="7" data-aria-level="1"><span data-contrast="none">Join design reviews and team meetings as an observer and contributor, learning how decisions get made across the product</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="8" data-aria-level="1"><span data-contrast="none">Take on small, scoped design tasks independently as you grow more comfortable with our tools, processes, and product</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <p><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="none">Desired Skills and Experience:</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="9" data-aria-level="1"><span data-contrast="none">Recent graduate with a degree in UX Design, Interaction Design, HCI, or a related field</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="10" data-aria-level="1"><span data-contrast="none">A portfolio demonstrating visual/UI design skills and an understanding of design thinking — even if projects are academic or personal</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="11" data-aria-level="1"><span data-contrast="none">Working knowledge of Figma, including familiarity with design libraries, components, and variants — and a genuine willingness to deepen that expertise on the job</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="12" data-aria-level="1"><span data-contrast="none">Solid understanding of how design systems and component-based design work in practice — not just using components, but knowing how to build and maintain them</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="13" data-aria-level="1"><span data-contrast="none">Exposure to usability testing or user research methods</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="14" data-aria-level="1"><span data-contrast="none">Curious, adaptable, and open to exploring AI-assisted design tools and workflows as part of the design process</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="15" data-aria-level="1"><span data-contrast="none">Attention to detail and a genuine interest in consistency, craft, and keeping design files clean and organized</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="16" data-aria-level="1"><span data-contrast="none">A collaborative, low-ego attitude — you are here to learn and contribute, not go it alone</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769226":"symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridmultilevel"}"="" data-aria-posinset="17" data-aria-level="1"><span data-contrast="none">Clear written and verbal communication skills</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <p><span data-ccp-props="{" 201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></p> <p><strong><span data-contrast="none">What You'll Gain</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="•" data-font="Inter" data-listid="35" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">Hands-on experience supporting UX work across a multi-product SaaS platform</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Inter" data-listid="35" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Mentorship from senior UX designers and design leadership</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Inter" data-listid="35" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">A front-row seat to the full product development lifecycle</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Inter" data-listid="35" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Competitive hourly pay and a collaborative, inclusive team culture</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <ul> <li data-leveltext="•" data-font="Inter" data-listid="35" data-list-defn-props="{" 335552541":1,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridmultilevel"}"="" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Portfolio contributions and real-world design experience</span><span data-ccp-props="{" 134233279":false,"201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></li> </ul> <p><span data-ccp-props="{" 201341983":0,"335559738":40,"335559739":40,"335559740":240}"=""> </span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Base Salary Range</div><div class="pay-range"><span>$10,000</span><span class="divider">—</span><span>$11,000 USD</span></div></div></div><div class="content-conclusion"><p id="isPasted">Backed by Roper Technologies, Inc. (Nasdaq: ROP), and led by award-winning CEO Chris Sullens, CentralReach is entering an exciting phase of growth, innovation, and scale.  </p> <p>Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve.<br><br>We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative.</p> <p>Be part of a market leader driving the future of care. Explore opportunities at <a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcentralreach.com%2Fcareers%2F&data=05%7C02%7Cjamie.madarasz%40centralreach.com%7Cb7b1c0d4e2354127669a08dda36f3df3%7C515bdea7d91847b3b73f5700d21635ec%7C0%7C0%7C638846420463140236%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WNerHqhY5w8%2Fh6TrRUbAh6uyPQJS8ymWAWaKuyJfaHo%3D&reserved=0" target="_blank">centralreach.com/careers</a>.  </p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...