Senior Salesforce Developer (Remote)

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<h1><u><b>Who We Are</b></u></h1>Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">www.careers.firstam.com.</span><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><u><b>What We Do</b></u></h1>Join the ranks of visionary technology leaders at First American's Direct Division—where history meets innovation, and tradition fuels transformation. As a Senior Salesforce Developer, you'll be more than a technological leader; you'll be a steward of a legacy that stretches back to 1889. <br><br>As our Senior Salesforce Developer, you won't just be implementing technology; you'll be helping to define the culture of a sales and marketing organization undergoing transformative change. You will help design the future state architecture of our Salesforce instance, serving as the backbone of our quest for unity—fostering communication, enabling transparency, driving alignment, and ensuring accountability across the board. <br><br>We're not just seeking a technical expert; we're in search of a change agent. Your blueprint will craft an end-to-end sales and marketing process that nurtures desired behaviors and delivers tangible results. Your insights will build trust in our Salesforce instance, enabling our sales and marketing teams to meet ever-evolving demands. Your strategies will be the foundation of a new operating model—bridging people, process, and technology to create a seamlessly integrated sales and marketing organization. And through your lens, data will not just be data; it will be the narrative that empowers every role within our sales and marketing organization. <br><br>Be a part of the team that's not just making history but redefining it. Come architect the future of sales at First American's Direct Division.  A multi-billion-dollar operation honored as a Fortune 500 Best Company to Work For. Your architecture won't just serve our business; it will set a precedent for the entire title and settlement industry.<br><br>*We are open to remote candidates for this role<p style="text-align:inherit"></p><p style="text-align:inherit"></p><div><div><p><u><span>What<span> </span></span><span>You’ll</span><span><span> </span>Do</span></u><span> </span></p></div><div><p></p><p><span><span>The<span> </span></span><span>Senior<span> </span></span><span>Salesforce Developer will play a key role in advancing the Direct Division’s CRM capabilities by<span> </span></span><span>leveraging</span><span><span> </span>Salesforce Financial Services Cloud,<span> </span></span><span>Marketing Cloud,<span> </span></span><span>Agentforce</span><span>, and Data</span><span><span> </span>360</span><span><span> </span>to deliver intelligent, data-driven experiences. The ideal candidate is passionate about building scalable, high-impact solutions that blend declarative design, automation, and emerging agentic AI capabilities.</span></span><span> </span></p></div><div><ul><li><p><span><span>Design, develop, and deploy scalable Salesforce solutions across Sales Cloud, Service Cloud, Financial Services Cloud, Marketing Cloud,<span> </span></span><span>Agentforce</span><span>, and Data<span> </span></span><span>360</span><span><span> </span>to support evolving business and operational needs. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lead the implementation and customization of<span> </span></span><span>Agentforce</span><span><span> </span>and Data<span> </span></span><span>360</span><span><span> </span>capabilities, enabling intelligent workflows, AI-driven automations, contextual insights, and predictive <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">decision-making. </span></span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Apply hands-on AI experience, including prompt engineering and generative AI tools, to enhance Salesforce-powered analytics, automation, reporting, customer engagement, and operational efficiency. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Architect and<span> </span></span><span>maintain</span><span><span> </span>integrations between Salesforce and enterprise platforms, APIs, and external data sources while ensuring data integrity, consistency, and scalability. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Champion a <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">“configuration-before-code”</span> development philosophy,<span> </span></span><span>leveraging</span><span><span> </span>declarative tools wherever practical while implementing custom development when necessary. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop and<span> </span></span><span>maintain</span><span><span> </span>Lightning Web Components (LWC), Apex classes, triggers, flows, and integrations to extend platform functionality and support complex business requirements. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Monitor, troubleshoot, and<span> </span></span><span>optimize</span><span><span> </span>Salesforce platform performance, proactively<span> </span></span><span>identify</span><span><span> </span>opportunities to improve reliability, scalability, and user experience. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Collaborate closely with business stakeholders, product owners, data teams, security, and DevOps teams to deliver solutions aligned with enterprise architecture and governance standards. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Contribute to technical strategy and platform evolution by reducing technical debt, promoting reusable design patterns, and<span> </span></span><span>establishing</span><span><span> </span>Salesforce development best practices. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Stay current on emerging Salesforce, AI, and automation technologies, evaluating and implementing innovations that improve business outcomes and developer productivity.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div></div><div><div><p><u><span>What You'll Bring</span></u><span> </span></p></div><div><p></p><p><span><span>The ideal candidate will have<span> </span></span><span>proven<span> </span></span><span>expertise</span><span><span> </span></span><span>extending the Salesforce platform</span><span>, passion<span> </span></span><span>to drive<span> </span></span><span>innovation,</span><span><span> </span>and<span> </span></span><span>be intrinsically</span><span><span> </span>motivated to deliver successful results.</span></span><span> </span></p></div><div><ul><li><p><span><span>7+ years of hands-on experience designing, developing, and deploying enterprise Salesforce solutions across Sales Cloud, Service Cloud, and Financial Services Cloud environments. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Deep<span> </span></span><span>expertise</span><span><span> </span>in Salesforce platform development, including Lightning Web Components (LWC), Apex, Flows, integrations, security models, and declarative automation. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong experience architecting and integrating Salesforce with enterprise applications, APIs, cloud platforms, and external data sources. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience implementing or supporting Salesforce<span> </span></span><span>Agentforce</span><span>, Data Cloud, Marketing Cloud, or other AI-enabled Salesforce capabilities. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Practical experience<span> </span></span><span>leveraging</span><span><span> </span>AI technologies, including prompt engineering and generative AI tools, to improve automation, analytics, customer engagement, or operational efficiency. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong understanding of Salesforce architecture, platform governance, release management, DevOps, and scalable design best practices. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience working in Agile delivery environments and collaborating cross-functionally with product, engineering, analytics, security, and business stakeholders. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Excellent problem-solving, communication, and technical leadership skills, with the ability to drive complex initiatives from design through deployment. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Bachelor’s degree in<span> </span></span><span>C</span><span>omputer<span> </span></span><span>S</span><span>cience</span><span>, Information Technology, or equivalent practical experience.</span></span><span> </span></p></li></ul></div><div><p></p><p><span><span>Preferred Certifications</span></span><span> </span></p></div><div><ul><li><p><span><span>Salesforce Administrator</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Salesforce Platform Developer 1 or 2</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Salesforce Sales Cloud, Service Cloud, or Financial Services Cloud Consultant certifications</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Salesforce AI Associate or other AI-related certifications are a plus</span></span><span> </span></p></li></ul></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Pay Range: $148,600.00 - $198,200.00 Annually<p> </p>This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.<p> </p><div><div><div><div><div><div><div><p style="text-align:left"><b><span>** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **</span></b></p></div></div></div></div></div></div></div><p style="text-align:left">First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).</p><p style="text-align:left">First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h1><b><u>What We Offer</u></b></h1>By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...