Manager, Salesforce Development

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<p> </p><p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">The Business Solutions Team takes pride in empowering teams across Articulate to serve our customers with ease and efficiency. We’re looking for a Manager, Salesforce Development who can help lead and support our Salesforce development team while partnering closely with the business to deliver reliable, scalable Salesforce solutions that support core business operations.</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">In this role, you’ll combine people leadership with strong Salesforce technical expertise. You’ll mentor and grow a talented team of developers, help establish development best practices, and collaborate with stakeholders across the company to improve the systems and processes that support our customers and internal teams. You’re excited to learn the business deeply so you can help identify opportunities, remove friction, and deliver tools that make work easier and more effective.</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">You’re comfortable balancing technical leadership, people management, and delivery execution in a fast-moving environment. You enjoy helping developers grow, partnering with cross-functional teams, and contributing to technical decisions that improve scalability, maintainability, and the overall health of the Salesforce ecosystem.</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">Articulate is a fully distributed company that offers a high degree of autonomy and trust. As part of our talented and driven Business Solutions Team, you’ll work closely with an incredible group of marketing, sales, customer support, customer success, finance, and operations professionals to build systems and experiences that help our teams do their best work.</span></p> <p></p> <p></p><p><br></p><b>What You'll Do:</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Lead, mentor, and support a team of Salesforce developers through coaching, technical guidance, and career development, including regular feedback, performance management, and growth planning</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Partner with the Director of Salesforce Development and cross-functional stakeholders to prioritize work, align delivery timelines, and deliver scalable solutions that support business operations</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Help establish and reinforce Salesforce development best practices, coding standards, and release processes</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Collaborate with business teams to understand challenges, gather requirements, and design effective technical solutions</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Support the design, development, testing, deployment, and maintenance of Salesforce applications and integrations</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Contribute to platform architecture discussions and help drive scalable, maintainable solution design</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Promote strong development lifecycle practices including code reviews, source control, testing, and CI/CD processes</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Help balance delivery priorities, technical debt, platform stability, and long-term maintainability</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Foster a collaborative, curious, and customer-focused team culture</span></p> </li> </ul> </div><p><br></p><b>What You Should Have: </b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Strong experience developing solutions on the Salesforce platform</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experience leading or mentoring Salesforce developers in a collaborative, fast-paced environment</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Deep expertise with Apex, SOQL, Lightning Web Components (LWC), Flow, APIs, and Salesforce platform best practices</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Experience with Git-based development workflows and CI/CD tools</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Strong understanding of Salesforce integrations and connected business systems</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to translate business requirements into scalable technical solutions</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Excellent communication and partnership skills with both technical and non-technical stakeholders</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Passion for mentoring developers and helping teams grow and improve</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Strong problem-solving skills and a customer-first mindset</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">8+ years experience in IT or equivalent including experience leading or managing technical teams</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">6 years of Salesforce Development experience (APEX, Visualforce, SOQL)</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">2 years of Salesforce administration experience</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">5 years of project management experience</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">6 years of development experience</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 8pt;"><span style="font-size: 11pt;">1 year of experience with billing software</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">4 years of system integration experience</span></p> </li> </ul> </div><p><br></p><p></p> <div>$154,600 - $204,898 a year</div><small><div> <p>The pay range for this position is <strong>$<code>154,600</code> to $<code>204,898</code></strong> for all U.S. locations. This range represents our good faith expectation of what we reasonably expect to pay for this role based on factors including (but not limited to) skills, experience, training, licensure and certifications, education, and other business and organizational needs.</p> <p>This position is bonus-eligible. Articulate also offers a robust suite of benefits — visit <a href="https://articulate.com/about/careers#open-positions">the website</a>  for a full list.<br><br><span style="font-size: 16px;">The application window for this position is expected to close 90 days from the original posting date.</span></p> </div></small>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...