Job Title: Valet Parker

Job Pay Range: $18-$25 per hour inclusive of hourly pay rate + gratuity*

*$18-$25 per hour based on $12.14 per hour base wage + gratuities; historically, this position averages gratuity earnings in the amount of $7-$14 per hour. Gratuities will fluctuate based on events and time of year.

This position always earns at least the current Colorado minimum wage $15.16 per hour.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Guest Services team this position assist meeting and greeting all guests’ arrivals at the Broadmoor. Also performs duties requested by the Door Attendant and/or Guest Services Supervisor.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Meet and greet guests arriving via all forms of transportation
• Assist Door and Bell staff with loading and unloading guest vehicles
• Sign out and operate all necessary equipment (radios, earpieces, clickers) and ensures their return at the end of each shift
• Attend daily pre-shift meetings
• Give general directions and information for BROADMOOR and Colorado Springs area
• Assist with removal of snow in guest service areas and the placement of ice melt when necessary
• Direct guests to off property attractions, restaurants, zoo, stables, or airport, and assists in arranging transportation.
• Ensure important information and details are passed along to the next shift.
• Ensure that work area is always kept clean of trash and that lobby access doors to the hotel are opened for guests
• Complete all tasks on the Opening and Closing Duties list
• Maintain confidentiality of any guest information.
• Immediately report any accidents or damage to vehicles or property to Supervisor and Loss Prevention.
• Ensures effective communication with Door Attendant, Key Control, and managers.
• Check out with supervisor at end of shift.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• Valid Drivers License is required.
• Any employee driving a Broadmoor vehicle must be 18 years or older
• While performing the duties of this job the employee is regularly required to stand; walk; run. The employee may be required to run between 1 mile and 12 miles during a given shift
• The employee is occasionally required to lift/pull/push up to 50 pounds.
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

*Reasonable accommodations will be made for individuals with disabilities*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose the Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.
• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page but may close sooner if a high number of applications are received. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.