Taco Bell Team Member-Food Champion

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JOB TITLE: Team Member (TM) - Food Champion

SUPERVISOR: Shift Manager (SM), Assistant General Manager (AGM), General Manager (GM), Area Coach (AC)

STATUS: Non-Exempt

BASIC PURPOSE

A Team Member is someone who enjoys people and is excited about working on a winning team! They come to work with a Positive, Can-Do Attitude! Every day!

MAJOR RESPONSIBILITIES

  • As a brand ambassador, assist in creating lifelong connections with customers.
  • Provide exceptional customer service at all times.
  • Ensure accuracy while processing payments and inputting orders.
  • Prepare and serve food/beverages quickly and efficiently while following food safety guidelines.
  • Maintain a clean and safe work environment.
  • Follow all company policies and procedures.
  • Maintain a professional appearance.

BENEFITS
  • DRG Cares Grant Program: Grants to assist employees with life challenges and financial assistance.
  • DRG Savings Marketplace: Exclusive access to discounts for DRG employees.
  • Employee Assistance Program: Counseling services, legal support, travel assistance, etc.
  • Live Mas Scholarship Program
  • Employee Referral Program
  • Education Benefits: GED reimbursement, free second language education, etc.
  • DailyPay: Program that allows you to get your paychecks daily.

LEADERSHIP BEHAVIORS
  • Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; gathers first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Action Oriented: Enjoys working hard; is action-oriented and full of energy for challenging tasks; not fearful of acting with minimal planning; seizes more opportunities than others.
  • Ethics and Values: Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what they preach.
  • Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.

KEY RELATIONSHIPS
  • Customers
  • Colleagues
  • Internal Teams & Vendors

KNOWLEDGE & SKILL REQUIREMENTS
  • Education: Basic math and reading proficiency.
  • Age Requirement: Must be at least 16 years old.
  • Compliance: Maintain a valid Health Card or Work Permit as required by state or local regulations.
  • Communication: Strong verbal communication skills.
  • Physical Requirements:
  • Ability to stand and walk continuously throughout scheduled shift.
  • Ability to lift up to 50 pounds.
  • Ability to perform motions involving walking, bending, reaching, pushing, pulling, stretching, and repetitive motions.

ABOUT US

Diversified Restaurant Group is a people-first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family!

What started as a 30-unit Taco Bell business in 2012 has since grown into a 300+ unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada, along with Arby's restaurants in Alaska, California, and Nevada. We have more than 9,000 team members and continue to grow every day!

DISCLAIMER

You are applying to Angel City Bell, LLC a franchisee of Taco Bell. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...