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The Dairy / Frozen Clerk delivers a great customer experience while pricing, stocking and rotating merchandise in the Frozen Department; to maintain a neat, clean and visually appealing department and to perform other tasks as required in an efficient and safe manner, within the Company policy.

Job Functions:
Performance of the essential functions of this position requires the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

  • Maintain Department sanitation and standards, including securing helium tanks, sweeping, mopping, removing cardboard and refuse as needed.
  • Operate a baler and compactor.
  • Be alert to temperatures and operating condition of refrigerated storage areas and display cases; promptly communicate any problems or equipment failures to key person in charge.
  • Be knowledgeable of the various types of Frozen products; including taste, preparation method or use, price differences, etc.
  • Maintain and order merchandise to keep product in stock, including using Hand Held Terminal.
  • Utilize and maintain equipment as required by department; report any equipment problems immediately.
  • Maintain required communication within the Department and Company.
  • Maintain a clean, neat, organized and safe work environment, including, utensils and equipment in accordance with Department of Sanitation and QA standards.
  • Keep floor clear of debris and spills.
  • Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Frozen Foods operation.
  • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
  • Perform duties in accordance with hand washing standards and use disposable gloves when handling food.
  • Perform duties in accordance with in the Company’s program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products.
  • Greet all customers and provide them with prompt, courteous service and assistance.
  • Unload trucks and transport merchandise to Frozen Foods Department that weights 25 lbs., and that occasionally weights 650 lbs.
  • Check prices and be knowledgeable about location of items in the store.
  • Promote for sale any current charitable promotions to customers.
  • Understand and adhere to Company shrink guidelines as relates to departmental operations.
  • Assist Frozen Manager as needed.
  • When required, price items accurately and legibly using approved price marking devices.
  • Ensure that featured sale merchandise is attractively signed to stimulate sales.
  • Accurately record markups and markdowns, in-store use of merchandise, and bad merchandise/ spoilage write offs in accordance with Company policies.
  • Maintain Unit Price Labels (Tags) for all items, doing price changes as required.
  • Validate deliveries to invoice documents and utilize the receiving log, placing signed invoices in appropriate area.
  • Fully stock and rotate all frozen merchandise in cases, shelves and other applicable displays according to tag allocation and department standards.
  • Unload and secure received product in appropriate refrigerated storage areas using power or hand jack, carts or u-boats as needed.
  • Block and face all products in accordance to Company policy or as assigned.
  • Complete all applicable department training programs.
  • Work cooperatively with others.
  • Perform other duties as assigned.

The minimum required qualifications for this position include, but are not limited to, the following:

  • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
  • Must be 18 years or older.
  • Ability to perform basic math.
  • Ability to stand/walk for the duration of a scheduled shift.
  • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
  • Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
  • Ability to climb a ladder to retrieve items from overhead racking and storage areas.
  • Ability to work in refrigerated coolers and high moisture rooms for extended periods of time.
  • Ability to work in varying temperatures.
  • Ability to tolerate dust and cleaning agents during routine housekeeping duties.
  • Ability to interact with customers in a friendly and helpful way.
  • Ability to work cooperatively with others.
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