Senior Automation and Knowledge Management Specialist

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About the position

SAIC is seeking a Senior Automation & Knowledge Management Specialist with an active Secret clearance to support the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)). This role focuses on optimizing business processes and implementing scalable knowledge management solutions using cutting-edge technologies.

Responsibilities

  • Serve as a subject matter expert (SME) on system requirements, design, coding, configuration, testing, system administration, and end-user support.
  • Develop, configure, and maintain knowledge management and process automation solutions using SharePoint, M365, Power Platform, Dataverse, and other technologies.
  • Provide expert guidance and recommendations for short- and long-term automation and knowledge management strategies tailored to OUSD(R&E)'s evolving needs.
  • Design, develop, and manage custom SharePoint sites, workflows, and solutions to meet stakeholder requirements.
  • Identify areas for improvement in current processes and systems; implement business process optimizations.
  • Offer architecture, configuration, code development, system administration, and functional support on Microsoft Power Platform and Dynamics 365 projects.
  • Use Power Fx to create and maintain custom formulations and complex workflows across Power Platform, SharePoint, and Dataverse.
  • Troubleshoot technical issues and provide SME-level expertise in SharePoint, M365, and Power Platform tools.
  • Develop and integrate solutions that enhance organizational efficiency using existing technologies like MS Azure, SharePoint, and Power Platform.
  • Lead full-stack development efforts using low code/no code/pro code platforms.
  • Build enterprise-grade solutions to support high-transaction scenarios with real-time processing and delivery.
  • Collaborate with team members and stakeholders to gather requirements and support process modernization initiatives.
  • Apply process improvement methodologies to optimize internal processes and IT service delivery for OUSD(R&E).
  • Provide technical leadership in programming languages such as Power Fx, SQL, JavaScript, Python, and DAX.
  • Utilize business intelligence tools like Power BI and Tableau to visualize data and enhance decision-making.
  • Administer ongoing maintenance and continuous improvements for knowledge management solutions.
  • Facilitate training, knowledge transfer, and discussions with stakeholders to promote adoption of IT solutions.

Requirements

  • Active Secret clearance with the ability to obtain a TS/SCI clearance (required to maintain employment).
  • Must be a U.S. citizen.
  • Bachelor's degree and nine (9) or more years of relevant experience, OR Master's degree and seven (7) or more years of relevant experience.
  • At least 2+ years of specialized experience in information technology or related components. Specialized areas may include: Cloud application architecture Business process automation Business process reengineering Data architecture Activity and data modeling
  • Technical Expertise in: Dataverse (Required).
  • Required programming languages: SQL, Power Fx, and DAX (Mandatory).
  • Additional proficiency in Bootstrap, JavaScript, and Python is preferred.
  • Software platforms: Power Platform (Power Automate, Power Apps), SharePoint 2016/SharePoint Online, Azure and SSIS (SQL Server Integration Services), Power BI, Tableau, SharePoint Designer, and InfoPath
  • Extensive experience in building and maintaining process automation and knowledge management solutions using SharePoint, M365, Power Platform, Dataverse, and Microsoft Azure.
  • Proven problem-solving and critical-thinking skills, with a focus on optimizing business processes and increasing operational efficiency.
  • Demonstrated ability to collaborate with stakeholders to deliver integrated IT solutions aligned with mission and organizational needs.

Nice-to-haves

  • Experience supporting DoD or other government agencies.
  • Strong communication skills, with the ability to convey technical information to both technical and non-technical audiences.
  • Expertise in developing and managing custom SharePoint solutions, workflows, and enterprise schemas.
  • Proficiency in enterprise reengineering efforts and applying process improvement methodologies.
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