About the position

The Sr. Coverage Strategy Analyst is responsible for evaluating and synthesizing existing and emerging information to enhance sales coverage of territories. They will participate as a key member of a high performing strategy team focused on evolving Grainger's sales coverage models to stay ahead of the competition, drive profitable growth, and maintain a best-in-class customer experience. Also, they will develop and continue to improve end-to-end scalable processes in partnership with operations, technology, sales, finance and analytics teams and influence change through clear and concise communication. This includes understanding coverage and customer segment strategies, building reporting or tools, and collaborating with business partners to understand changing market conditions to effectively allocate customers across sales territories. They will guide the development and measurement of key performance metrics to enable Grainger's strategic coverage roadmap. This is a hybrid position requiring 2 days per week onsite at the Lake Forest or Chicago, IL Grainger offices however remote candidates may be considered.

Responsibilities

• Own and manage the monthly seller alignment process, including coordinating cross functional inputs, validating data accuracy, executing territory/account adjustments, and communicating changes to stakeholders.
• Support seller investment initiatives by analyzing and validating data, identifying insights, and delivering recommendations while contributing to broader program related project tasks.
• Independently maintains and takes ownership for the management, quality and accuracy of all data and tools to support customer coverage strategy builds.
• Drives the development and creation of key performance metrics to measure and monitor business impact to the P&L with visual dashboard style reporting.
• Analyze large customer data sets to identify patterns, synthesize learnings and translate into actionable insights to support Strategy Managers.
• Works closely with coverage and sales leaders by using territory optimization tools to design, align and implement account changes.
• Collaborates closely with Grainger’s Technology Group, Reporting & Analytics, and Customer Information to drive the development of scalable, durable processes; document specific data needs and recommendations.
• Consistently demonstrates strong attention to detail, business acumen, and successful time management across multiple workstreams.

Requirements

• Bachelor's degree in business, Economics, Analytics, Math, Finance or related field required.
• 2+ years of work experience in a B2C or B2B industry required.
• 2+ years of experience in a related analytical or strategy role.
• Strong analytical and problem-solving skills with experience working with business performance metrics and financial impact.
• Proficiency in Excel and PowerPoint.
• Experience with tools data-based tools including but not limited to Power BI, Snowflake, SQL, Python, R, VBA, SPSS, Access, or Teradata.
• Ability to manage and validate large data sets with a high degree of accuracy and attention to detail.
• Ability to own and execute recurring, high-impact operational processes.
• Strong business acumen with the ability to translate data into actionable insights and practical recommendations.
• Effective written and verbal communication skills, including experience supporting stakeholders and senior leadership.
• Ability to influence cross-functional partners and collaborate effectively across Sales, Finance, Operations, and Analytics teams.
• Ability to manage multiple priorities and operate effectively in a complex, fast-paced environment.
• Experience with continuous improvement methodologies.

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.