Restaurant Shift Leader - Now Hiring

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A Healthier Future Starts With You!

Every great team is led by a great leader. As a Shift Leader, you’ll support daily restaurant operations and bring our mission to life, building healthier communities by connecting people to real food. Shift Leaders help drive Sweetgreen’s values on every shift, creating an inclusive, upbeat environment where everyone feels welcome.

What You’ll Do:

These responsibilities highlight some of the key functions a Shift Leader performs. Additional duties may be assigned as necessary.

Essential Functions

  • Team Support: Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts.
  • Customer Service: First-level handling of customer concerns. Personally helping customers with allergies and building orders to ensure there is no allergy cross-contamination.
  • Multitasking & Coordination: Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions.
  • Communication: Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs.
  • Attention to Detail: Monitor food quality, order accuracy, safety protocols, and digital reporting.
  • Food Safety: Enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness.
  • Safety & Policy Adherence: Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff.
  • Emotional Regulation: Stay calm and professional in high-pressure or high-volume situations.
  • Execute Kitchen Lead Duties: Perform all essential functions as written in the Kitchen Lead role, including all Team Member functions.

What Makes You Stand Out

  • Proven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressure
  • Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
  • Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred

Minimum Requirements

  • Meet all minimum requirements of the Kitchen Lead role, including those of Team Members.
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments - restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

What Perks You’ll Get

    • Tips* (subject to location and role)
    • Competitive wages (with raises for learning new skills)
    • Medical, dental, and vision plan options for part-time and full-time team members*
    • Paid vacation + wellness time
    • Paid parental leave*
    • 401k*
    • Free healthy and delicious shift meals
    • Access to our SG Swag Marketplace — earn and buy custom Sweetgreen gear
    • And much more…

*Depending on eligibility

Who We Are:

Sweetgreen is a plant-forward food company with a vision for a healthier tomorrow—and we’re just getting started. As we grow, we’re committed to developing our people from restaurants to our support center so everyone can be part of the movement. When you join Sweetgreen, you don’t just grow your own future—you grow the planet’s.

Sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice .

Sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click .

To request an accommodation as permitted by law, click .

A Healthier Future Starts With You!

Every great team is led by a great leader. As a Shift Leader, you’ll support daily restaurant operations and bring our mission to life, building healthier communities by connecting people to real food. Shift Leaders help drive Sweetgreen’s values on every shift, creating an inclusive, upbeat environment where everyone feels welcome.

What You’ll Do:

These responsibilities highlight some of the key functions a Shift Leader performs. Additional duties may be assigned as necessary.

Essential Functions

  • Team Support: Step into any station at any point in the shift as needed, especially during peak hours, callouts, or understaffed shifts.
  • Customer Service: First-level handling of customer concerns. Personally helping customers with allergies and building orders to ensure there is no allergy cross-contamination.
  • Multitasking & Coordination: Oversee multiple tasks and systems simultaneously, including line operations, tech tools, and guest interactions.
  • Communication: Use clear verbal communication to delegate tasks, problem-solve in real time, and align team and customer needs.
  • Attention to Detail: Monitor food quality, order accuracy, safety protocols, and digital reporting.
  • Food Safety: Enforce food safety procedures, prevent cross-contamination, and maintain allergen awareness.
  • Safety & Policy Adherence: Ensure team compliance with restaurant policies and maintain a safe environment for guests and staff.
  • Emotional Regulation: Stay calm and professional in high-pressure or high-volume situations.
  • Execute Kitchen Lead Duties: Perform all essential functions as written in the Kitchen Lead role, including all Team Member functions.

What Makes You Stand Out

  • Proven leadership experience with strong problem-solving skills and the ability to make confident decisions under pressure
  • Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences
  • Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight
  • Food Handler or ServSafe certification preferred

Minimum Requirements

  • Meet all minimum requirements of the Kitchen Lead role, including those of Team Members.
  • 1+ year of experience in a Shift Leader or Supervisor role
  • Experience in fast-paced environments - restaurant, retail, or hospitality
  • Ability to coordinate multiple tasks while maintaining operational standards
  • Ability to speak, read, write, and understand the primary language(s) of the work location
  • Must be able to work at least 30 hours per week
  • Must be 18 years of age or older
  • Must be authorized to work in the United States

What Perks You’ll Get

    • Tips* (subject to location and role)
    • Competitive wages (with raises for learning new skills)
    • Medical, dental, and vision plan options for part-time and full-time team members*
    • Paid vacation + wellness time
    • Paid parental leave*
    • 401k*
    • Free healthy and delicious shift meals
    • Access to our SG Swag Marketplace — earn and buy custom Sweetgreen gear
    • And much more…

*Depending on eligibility

Who We Are:

Sweetgreen is a plant-forward food company with a vision for a healthier tomorrow—and we’re just getting started. As we grow, we’re committed to developing our people from restaurants to our support center so everyone can be part of the movement. When you join Sweetgreen, you don’t just grow your own future—you grow the planet’s.

Sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy notice .

Sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click .

To request an accommodation as permitted by law, click .

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...