Operations Supervisor - JFK International Airport

Other Jobs To Apply

No other job posts for this day.

Join a Global Leader in Aviation Security!

Free Health, Dental and Vision Insurance for Employee Only!

401K with company matching! Paid vacation & holidays!

ACTS-Aviation Security Inc. has an immediate opening for an Operations Supervisor at the JFK International Airport in Jamaica, NY.

Established in 2001, ACTS-Aviation Security has grown to become one of the leading providers of security solutions to the US aviation market. ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. With corporate offices in Chicago, and operational centers at more than 30 airports across the United States, ACTS provides nationwide coverage. As an ICTS Europe subsidiary, ACTS offers unmatched experience, expertise, quality and innovation. ACTS Security Agents are proud of their role in aviation security and have the opportunity for advancement – the ideal place to build a career in aviation security.

Salary Range: $55-60,000 a year

Essential Duties and Responsibilities:

  • Service Supervisors provide support to ACTS Leads and Security Agents in the daily activities established by the customer’s requirements.
  • Performs or assists in scheduling and assigning the Security Agents to ensure proper coverage and relief for the ACTS-Aviation Security operation.
  • Serves as a liaison for the Local Airline Customers, Host Catering units, and TSA or other Government Authorities.
  • Ensures and maintains all security related records as indicated by the local Airline Customers, TSA and other Government Authorities.
  • Performs regularly scheduled documented audits of employee work performance, including video reviews, according to ACTS-Aviation Security policies.
  • Ensures that all Government, Customer, Airlines, and local requirements are met.
  • Reports all daily, weekly, monthly activities to the appropriate member of management.
  • Conducts and ensures that all training and orientation are provided to employees.
  • Works with Regional HR Manager to recruit, hire and retain highest quality Security Agents.
  • Disciplines Agents as necessary.
  • Maintains all provisions, regulations, procedures and processes in current collective bargaining agreement.
  • Performs all other duties as assigned by ACTS-Aviation Security management.

Requirements:

  • Minimum 3 years in Airport Management Experience (Not aviation)
  • Knowledge of airline and Catering Security regulations
  • Must be a US Citizen
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...