Live Shopping Moderator (TikTok Live)

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About Us


We are a modern marketing collective built for scale, efficiency, and impact. As the parent company, Agital supports three specialized go-to-market agencies—Go Fish Digital, REQ, and WDG—with shared infrastructure, advanced technology, and deeply experienced people, allowing each brand to do its best work. Go Fish Digital makes the complex simple and the simple powerful by uniting strategy, creative, media, and SEO into one seamless engine for growth. REQ connects storytelling, technology, creativity, and digital strategy so ambitious organizations can own what’s next. WDG designs and builds enterprise web experiences that connect with diverse audiences and help organizations adapt to rapid technological change. Together, we operate as one strong, collaborative ecosystem, backed by smart systems, AI-powered capabilities, and a culture of curiosity, where people can grow their careers while shaping how ambitious brands grow in the world.


About Our Team


We are a performance-led social commerce team at Go Fish Digital managing TikTok Live streams for fast-growing consumer brands across fashion, wellness, fitness, and food/beverage. We are immediately hiring for a fashion brand, with additional verticals launching soon. Moderators are the engine behind high-performing live shopping streams.


About the role


As a Live Shopping Moderator, you operate behind the scenes in real time while the host is live.

You are responsible for:

  • Managing product pins
  • Answering viewer questions rapidly
  • Driving urgency in comments
  • Deploying promotions
  • Monitoring performance metrics
  • Supporting the host in maximizing conversions

You must be fast, sales-minded, and highly detail-oriented.


Key Responsibilities


Pre-Live

  • Review weekly Run of Show (ROS) strategy
  • Log into platform resources 1 hour prior:
    • Desktop streamer app & live dashboard
    • Seller Center
    • Moderator handle
  • Load product set
  • Pre-set eligible promotions (coupons, flash sales, GWP)

During Live

  • Pin and rotate products strategically
  • Respond to comments in real time
  • Deploy flash sales, giveaways, engagement tactics
  • Support host with sizing, feature, and FAQ answers
  • Monitor engagement + purchasing trends
  • Push one planned CRM message if available

Post-Live

  • Record KPIs within 30 minutes into master tracking doc
  • Screenshot dashboard + send to Slack
  • Upload 1–3 minute screen recording recap
  • Participate in optimization discussions


Immediate Vertical: Women’s Fashion

You should be comfortable:

  • Advising on sizing and fit
  • Speaking confidently about fabrics, styles, and comfort
  • Helping viewers purchase confidently

Future Verticals

We will also be moderating:

  • Wellness & supplements
  • Fitness products
  • Food & beverage

Product knowledge in these categories is a plus.

Our Ideal Candidate

  • Extremely fast typer
  • Highly organized and detail-oriented
  • Sales-minded
  • Strong multitasker
  • Comfortable working inside dashboards
  • Loves TikTok
  • Thrives in high-energy environments
  • Thinks in terms of conversion, not just engagement

Compensation

  • Competitive hourly base
  • Performance bonus tied to sales
  • Contractor position
  • Remote (strong wifi required)
  • Approx. 15–25 hours/week


To Apply

Please submit:

  • Resume
  • Short explanation of relevant sales or moderation experience
  • Links to any relevant social or e-commerce work
  • Note which vertical(s) interest you most
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