Lead Product Designer job at K Health in New York, NY

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Title: Lead Product Designer Location: New York, NY Who we are: Founded in 2016, K Health's mission is to deliver accessible, high-quality healthcare at scale. As a leading clinical AI company in primary care, K Health has developed a suite of clinical AI agents that enhance provider efficiency and improve patient outcomes. K Health's virtual primary care platform is enhanced by an AI copilot to complete the initial patient intake, summarizing relevant history from the EMR, and generating “the perfect note” to reduce the time providers spend on basic data collection and non-clinical tasks. Unlike other virtual medicine companies, K Health delivers comprehensive, longitudinal primary care in a virtual setting, enabling our clinicians to be true primary care providers without sacrificing scope of practice or continuity of care. As a venture-backed startup trusted with nearly $400 million in funding and a $900 million valuation as of July 2024, K Health is well-positioned for sustained future growth. We are expanding our partnerships with major health systems (Cedars-Sinai, Hackensack Meridian Health, Hartford HealthCare), enhancing accessibility and quality of care by pairing people with technology. Our providers are credentialed at these renowned academic health systems and adhere to their clinical guidelines, ensuring patient-first, evidence-based care. Fully integrated into Epic, our AI platform enables K Health to operate as an extension of existing healthcare systems, benefiting from a built-in network of specialists and social services to seamlessly serve patients within those communities. Our unique care delivery model enables our providers to deliver the same high-quality, accessible care to a mixed-payer population, including those with commercial insurance, Medicare, and Medicaid. Join us in our mission to deliver smarter, simpler healthcare of the future - today! About the Role: We are looking for a creative and hands-on Senior Product Designer that is skilled in their craft. You will work on K Health’s patient and provider-facing mobile and web apps, helping to redesign and transform the overall healthcare experience. You will also create compelling visual experiences across growth and brand touchpoints. The ideal candidate is unrelentingly curious, with an ability to transform data, requirements, and research into actionable flows and designs. What you will do: Work closely with the Product team to design new products and features and to improve existing ones Develop, communicate and test your design ideas using wireframes, flows, mockups, and prototypes Partner with product managers, engineers, and end users to work on designs in all phases of the product life cycle, from broad concepts to pixel-perfect details Use your experience and intuition to elevate the user experience, improve conversion at every stage of the flow, and formalize our design system Give and solicit feedback from stakeholders, continuously raising our bar for quality, execution, and product design Ensure the company's brand is accurately and consistently reflected in every design deliverable Collaborate with others to effectively communicate with confidence design ideas and rationale to cross-functional stakeholders Work closely with the product and engineering teams and other stakeholders to ensure proper implementation and quality Design marketing assets and experiences across web, mobile, and campaign surfaces, including landing pages, growth experiments, and brand storytelling Partner with Marketing, Growth, and Brand teams to translate strategy into high-impact visual communication Experience designing for marketing or growth surfaces (e.g., landing pages, campaigns, acquisition funnels) is a plus What we are looking for: 5+ years of full-time professional experience designing and shipping high-quality mobile and web software products, ideally for consumer-facing companies An online portfolio that showcases your good eye, flexible style, systematic approach to design, and deep understanding of user cognition and motivation A proactive approach to usability, accessibility, and efficiency on mobile, web, and responsive web Ability to articulate and explain your design rationale to key stakeholders—you can communicate the 'why' and lead discussions around your process, explorations, and conclusions Experience delivering guesswork free designs and specs to developers Comfortable with fast moving targets, uncertainty, and ambiguity Up-to-date knowledge of best practices, developments, and trends in web and native mobile design Experience working with Figma components, libraries, auto-layouts, and functional prototypes The desire to internalize customer experiences and improve those experiences through meaningful design A collaborative team player with a constant drive to learn and improve as a designer. Bonus: Startup experience is a plus Bonus points if you can create quality animations and icons Marketing Design experience

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