GC&E Coordinator (Sales/Events) - Emirati Only

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<p style="margin-bottom: 11px; font-family: Arial;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">A <span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">GC&E</span></span></span></span></span> Coordinator is responsible for managing Group, Events, Social Events and Long Stay Apartment requests, serving as an intermediary between the customer and the commercial and operational areas. </span></span></span></span></span></p> <p style="margin-bottom: 11px; font-family: Arial;"><br><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;"><b>What will I be doing?</b></span></span></span></span></span></p> <p style="margin-bottom: 11px; font-family: Arial;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">As a <span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">GC&E</span></span></span></span></span> Coordinator, you will be the hotel point of contact for groups, events, social events and long stay room requests. Some of your main task to perform the following tasks with the higher standards are:</span></span></span></span></span></p> <ul> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Receive groups and events request and keep up to date the hotel even output</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Draw up contracts for groups and events, update payment instructions and enter important information relevant to the group</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Sell social events for our F&B outlets – family dinners, afternoon events.</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Convert Long Stay Apartment request received directly or via online platforms</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Negotiate budgets with customers</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Develop events Work Orders in the system with all relevant information</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Perform monthly report and update closing information groups, event.</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Interact permanently with the Account Managers, Sales Manager, Reservations, Front Desk, Department Parties, Hilton Meetings and kitchen</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Act directly with the guest or client during their stay</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Ensure that all client requests are answered efficiently and with agility</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Perform site inspection of the hotel and our facilities</span></span></span></span></span></span></li> </ul><p style="margin-bottom: 11px; font-family: Arial;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><b><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">What are we looking for?</span></span></b></span></span></span></p> <p style="margin-bottom: 11px; font-family: Arial;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">A <span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">GC&E</span></span></span></span></span> Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</span></span></span></span></span></p> <ul> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Graduate or MBA in Management, Hospitality and Marketing</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Previous sales groups and events, preferably in Hospitality</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Ability to analyze and manage multiple tasks</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Ability to solve problems quickly and efficiently</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Sense of organization and planning</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Good computer skills including Excel, PowerPoint and Word</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Proactive approach to meet deadlines and objectives</span></span></span></span></span></span></li> <li style="margin-bottom: 11px;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="tab-stops: list .5in;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Arabic speaking </span></span></span></span></span></span></li> </ul> <p style="margin-bottom: 11px; font-family: Arial;"> </p> <p style="margin-bottom: 11px; font-family: Arial;"><br><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;"><b>What will it be like to work for Hilton?</b></span></span></span></span></span></p> <p style="margin-bottom: 11px; font-family: Arial;"> </p> <p style="margin-bottom: 11px; font-family: Arial;"><span style="font-size: 11pt;"><span style="line-height: normal;"><span style="font-family: Calibri,sans-serif;"><span style="font-size: 12.0pt;"><span style="font-family: 'Arial',sans-serif;">Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its <a href="http://jobs.hiltonworldwide.com/our-brands/index.php" target="_blank" rel="noopener"><span style="color: blue;">global brands</span></a>.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!</span></span></span></span></span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...