Disaster Recovery Engineer

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About the position

Provides senior‑level support for Mountain America Credit Union’s technical disaster recovery (DR) programs. Applies subject‑matter knowledge to support program execution, perform diverse analyses, and enhance DR preparedness. Collaborates closely with IT Leadership, technical teams, and Risk/BCP partners to align DR processes with strategic objectives and regulatory expectations.

Responsibilities

  • Apply knowledge to implement DR programs and improve methodologies, documentation, and technical processes.
  • Analyze data to produce summarized insights supporting DR program decisions.
  • Support program delivery through practical application of discipline knowledge with limited guidance.
  • Conduct disaster recovery exercises and dependency assessments with broad scope and complexity.
  • Lead portions or entire DR exercises, document results, and provide recommendations for improvement.
  • Evaluate unique environments and assist in developing stronger technical and procedural recommendations.
  • Support testing of advanced backup and recovery technologies.
  • Contribute to organizational capacity through strong collaboration and mentoring of peers.
  • Communicate clearly and professionally with technical and non‑technical stakeholders.

Requirements

  • Minimum 6+ years of years experience working in business-critical datacenter environments including experience with both application and infrastructure support, engineering, operations, or disaster recovery
  • Bachelor’s degree in Computer Science, Information Systems, or equivalent experience.
  • Thorough understanding and application of DR technologies (backup, replication, hypervisors, load balancers, failover methodology).
  • Advanced knowledge of datacenter environments and IT infrastructure.
  • Strong knowledge of Windows and Linux OS.
  • Knowledge of Excel, Word, and PowerPoint are helpful, along with diagramming software such as Visio or Lucidchart.
  • Strong analytical and problem‑solving skills with ability to handle diverse complexity and scope.
  • Knowledge and/or hands-on experience with disaster recovery technologies including backup, storage replication, hypervisor replication and load balancers. This also includes application-level failover methodologies.
  • Knowledge of Windows and Linux Operating Systems.
  • Effective communication skills, capable of preparing summarized program‑level insights.
  • Ability to exercise independent judgment while seeking guidance for highly complex issues.
  • Strong contribution to team effectiveness
  • Develops multifunctional base level skills
  • Analyzes data to summarize
  • Supports program delivery through the practical application of basic discipline knowledge with limited guidance
  • Applies subject matter knowledge to solve common business issues within established guidelines
  • Evaluates unique circumstances and assists in making recommendations
  • Develops practical knowledge of applications within business environment
  • Works on problems / projects of diverse complexity and scope
  • Exercises independent judgment within generally defined procedures and practices to identify a solution
  • Seeks advice in order to make decisions on complex business issues
  • Ability to sit, talk and hear consistently
  • Close vision (clear vision at 20 inches or less)
  • Distance vision (clear vision at 20 feet or more)
  • Color vision (ability to identify and distinguish colors)
  • Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally

Nice-to-haves

  • Master’s degree a plus.
  • DR/BC industry certifications preferred.
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