Director of Operations – Clinical Lab Network Director - Full Time

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If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of America) Are you ready to make a meaningful impact at one of the nation's premier academic health systems? As the Director of Operations – Network Director, you will provide direction for Stanford’s growing off campus, Bay Area lab services. This is a new Director role which supports our Lab services in San Jose, Redwood City, Emeryville, Tri-Valley and includes a growing footprint of Patient Service Centers and physical lab testing sites. You will lead many strategic initiatives including workflow optimization, platform consolidation, increasing test menus, and partnering with key service lines such as Oncology Services to support their growth. This role offers the unique opportunity to collaborate with industry leading Pathologists and Technical Specialists to manage complex operational changes and deliver results that shape the future of laboratory services at Stanford Health Care and to the Bay Area community. The Director of Operations – Network Director will work report to the Vice President of Clinical Laboratories and work closely with the Operations Directors for AP and CP. Knowledge and experience in Clinical Pathology, laboratory system workflows, and space planning/lab design are preferred. This is a Stanford Health Care job. A Brief Overview Under the direction of the Administrative Director, the Clinical Director – Lab Operations position performs responsible administrative work in planning, organizing, and directing the staff and services in a major organizational segment or component within the Anatomic Pathology and Clinical Laboratory Service at Stanford Health Care. This position is the highest management level in the Anatomic Pathology and Clinical Laboratories below the Administrative Director in which managing the delivery of one or more major program component(s) or segment(s) within the laboratories is the primary purpose. This classification may be distinguished from the Administrative Director – Anatomic Pathology and Clinical Laboratories in that the latter has full managerial and leadership responsibility for all programs and resources within the Anatomic Pathology and Clinical Laboratories Department. This positin has full responsibility for project management processes and systems, service metrics, space planning, organizing, meeting performance management objectives, directing, and controlling resources and program delivery in assigned areas; including developing and implementing policies and procedural controls, quality improvement, the Stanford Operating System, compliance, competency assessment, patient care, budget development and control, personnel administration, and procurement. This is a managerial class with substantial responsibility for the exercise of independent judgment in employing, disciplining, or adjudicating grievances of subordinates. Locations Stanford Health Care What you will do Administers and coordinates functions and staff in a major functional area(s) of Laboratory Services including, but not necessarily limited to: Anatomic Pathology, Transfusion services, and Clinical Pathology Provides guidance and direction for manager or clinical site fulfilling their responsibilities to ensure an efficient and even flow of work assignments, personnel, and patients. Responsible for development, interpretation, dissemination, and practice of departmental and hospital policies, procedures, regulations and information and all Lean and performance and quality improvement planning. Demonstrates daily CICARE and PCARES framework for structuring best practice communications and developing relationship-based care approaches with patients, coworkers, physicians and other customers’ at all clinical sites. Demonstrates knowledge of Stanford Operating System including Mission, Vision, Values and Strategy and Performance System. Demonstrates Active Daily Management, standard work, recruiting, onboarding, training retraining, design thinking, huddles, visual walls, rounding linked check-in’s, Gemba and CICARE and PCARES rounds Ensures hospital and departmental policies and procedures are maintained and followed. Ensures department is in constant compliance with The Joint Commission, College of American Pathologists, American Association of Blood Banks, State and Federal regulatory agencies. Establishes, identifies, and ensures systems and standards that promote hospital mission of patient safety and safe practices for delivering patient care. Responsible for staff providing the highest quality service possible, including CICARE and PCARES, to patients and their families. Reviews department performance in relation to established goals, implements change to effect continual improvement in services provided, and ensures compliance with all internal and external standar

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