Business Administrator

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Are you a successful and experienced Business Administrator who loves to manage all aspects of a business office, and who thrives being the central cog in a business

Are you frustrated because you're not getting support, or being rewarded appropriately by your present employer

Are you highly organised, have strong attention to detail, able to work in a fast-paced environment, and remain calm under pressure

If this is you, and you want to join a supportive environment that recognises and appreciates your diligent efforts, then read on.

Our client is a fast-growing, independent pump distributor supplying customers across the UK. With a strong e-commerce presence and a growing portfolio of engineered solutions, they are entering an exciting phase of structured growth.

They are now seeking a competent, experienced, and highly organised Office Administrator to strengthen their internal operations and support continued expansion. This is NOT an entry-level role. The successful applicant will play a key role in supporting sales, accounts, customer service, and daily operational workflow. They will be responsible for maintaining high standards of accuracy, communication, and organisation across multiple systems. Speed, attention to detail, and ownership are essential.

Hours and Salary:

  • Full-Time
  • Monday - Thursday, 8am - 5pm; Friday, 8am - 4pm
  • No work from home
  • Salary: £27,500 - £30,000

What Our Client Offers:

  • A stable, growing company with clear direction.
  • Structured processes and leadership.
  • A supportive but performance-driven culture.
  • Opportunity to grow as the business expands.
  • Competitive salary based on experience.
  • Healthcare insurance after 2 years of continuous work.
  • Dental Insurance after 2 years of continuous work.

Key Responsibilities:

  • Managing and responding to incoming emails efficiently and professionally.
  • Processing sales orders and purchase orders accurately.
  • Creating and updating opportunities within CRM.
  • Maintaining accurate customer records.
  • Assisting with quotations and customer follow-ups.
  • Supporting accounts processes (invoicing, credits, supplier bills, reconciliation support).
  • Handling inbound calls professionally and confidently.
  • Liaising with suppliers and customers to resolve queries.
  • Supporting internal reporting and administrative processes.
  • Ensuring tasks are completed promptly and do not require chasing.

Systems and Software Experience (Essential)

Applicants must have previous experience using:

  • Accounting software (Xero, Sage, QuickBooks or similar).
  • CRM systems.
  • Microsoft Office (Outlook, Excel, Word).
  • High-volume email management.

Fast and accurate typing skills are essential.

Whilst not essential, experience in basic finance or accounts administration would be advantageous, including:

  • Purchase ledger processing.
  • Supplier payment runs.
  • Credit control / customer payment allocation.
  • Reconciling supplier statements.
  • Assisting with VAT preparation or month-end tasks.

Candidates who understand the importance of cash flow, accuracy in financial records, and structured accounts processes will thrive in this environment.

The Ideal Candidate Will Be:

  • Experienced in an office administration role (minimum 3+ years preferred).
  • Highly organised with strong attention to detail.
  • Comfortable working in a fast-paced environment.
  • Confident on the telephone.
  • Proactive rather than reactive.
  • Reliable and punctual.
  • Able to prioritise workload without supervision.
  • Calm under pressure.
  • Professional in written and verbal communication.

Performance Expectations

Our client operates with measurable standards. You will be expected to:

  • Maintain inboxes at manageable levels daily.
  • Ensure CRM records are complete and accurate.
  • Minimise missed calls.
  • Process orders without avoidable errors.
  • Support the wider team in maintaining operational flow.

Performance reviews will be structured and objective.

Cultural Fit

Our client values:

  • Commitment
  • Reliability
  • Integrity
  • Ownership
  • Continuous improvement

If you take pride in doing things properly, communicate clearly, and enjoy working in a business that is scaling with ambition, our client would like to hear from you.

Availability

They are looking to fill this role promptly. Candidates who are available to start within two weeks (or sooner) will be viewed favourably. Please state your current notice period within your application.

If you want to join a well-established business and be a catalyst for their future growth, then this is the job for you!

Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with themselves.

They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...