Billing Analyst

Other Jobs To Apply

No other job posts for this day.

Job Summary
Works daily to ensure accurate billing to customers for Intermodal terminal activities and other charges as needed. Maintains billing profiles in Intermodal Terminal Billing system for automated billing functions. Partners with Operations, Sales, Customer Solutions and external customers to resolve urgent issues. Provides subject matter expertise, training, and analytical support to improve business processes and overall departmental effectiveness. Collaborates with Billing and Collections to streamline workflows and support team objectives.

 

Primary Activities and Responsibilities

  • Resolve complex billing and Intermodal Terminal Billing (ITB) system issues
  • Support core billing transaction processes, including credit card payments
  • Create ad hoc billings to ensure complete revenue and expense recovery
  • Analyze data and business processes to identify and implement improvements
  • Provide training and subject matter expert support for terminal billing
  • Perform additional miscellaneous duties as assigned

    Minimum Qualifications
  • Bachelor's Degree/4-year Degree
  • 1 or more years of experience in Accounting, Business, Finance or rail Customer Service.

Equivalent Minimum Qualifications

  • High School Diploma or GED
  • 6 or more years of experience in Billing, Receivables, Accounting, Operations, Customer Service, or related railroad roles

Preferred Qualifications

  • Bachelor's Degree/4-year Degree
  • 2 or more years of experience in Billing, Receivables, Accounting, Operations, Customer Service, Business, Finance, or related railroad roles

Knowledge and Skills

  • Strong understanding of billing processes and rail operations
  • Excellent interpersonal and communication skills
  • Analytical, results-oriented, and detail-focused
  • Ability to synthesize complex information and develop practical solutions
  • Effective time management and organizational skills
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Strong independent judgment and problem-solving capabilities 

Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.

Job Requirements

  • Work hours may vary in length and schedule
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...