The Opportunity

Hyatt seeks an enthusiastic Associate Vice President to join our franchise commercial team department. In this role, you will be collaborating closely with the broader franchise and commercial teams, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

Fundamentally, this role is built to drive performance in Hyatt’s franchise hotels across Full Service and Select Service brands. This is accomplished by leveraging Hyatt’s commercial engine, tools, and programming to deliver best-in-class collaboration. This will be done via:

• Sitting on leadership of both franchise and commercial teams
• Leading a team of driven professionals who have experience in driving top-line results via influence and collaboration
• Driving projects and initiatives that will have an impact across the business
• Helping to ideate the future of Hyatt’s franchise business model and programming
• Proactively identify and address opportunities within the portfolio
• Develop and implement commercial plans to improve share and revenue for hotels
• Conduct ad hoc consultations and follow up with assessments and action plans
• Provide in-depth analyses across multiple data sources to address hotel performance, opportunities, diagnose major problems, and identify & act on solutions
• Define and supervise key metrics for the success and health of the portfolio
• Adaptability to shifting priorities and championing change in the work environment when appropriate

Experience Required:

• 7-10 years in with a major hotel brand, a franchise operator, or in a franchise category
• Experience in limited/select service spaces
• Functional experience in a subset of sales, marketing, revenue management, digital

Experience Preferred:

• Bachelor’s degree preferred
• Team leadership
• Proven track record of driving results in a heavily matrixed environment

The salary range for this position is $185,000 to $225,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.