ABOUT HUB INTERNATIONAL: HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. WHAT WE OFFER YOU: At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off Great work/life balance because that’s important for all of us! Focus on creating a meaningful environment through employee engagement events The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! Growth potential - HUB is constantly growing and so can your career! A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives SUMMARY: The Account Manager II is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. Successfully achieve client retention goals, effectively and consistently ensuring client satisfaction. Foster a culture of accountability, integrity, trust, respect, and teamwork while focusing on continuous improvement. The Account Manager II will serve as a mentor to the Account Manager I, provide direction to Account Manager Assistants I and/or II(s), and support Producers. The Account Manager II uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Establish and build customer and carrier relationships Review contracts and agreements for insurance coverage compliance and addresses coverage issues Provides support in identifying client insurance needs, gaps in coverage and loss exposure Recommends appropriate insurance coverage, binds coverage, manages timely production and delivery of renewal policies Critically analyze and compare insurance plans to determine suitability Negotiates terms, pricing, and conditions with carriers Prepare and maintain accurate summaries of insurance, schedules, and proposals Serve as a liaison between clients and carriers to resolve service issues and policy interpretation Collaborate with Producers in policy review and delivery, meets with clients occasionally and identify ways to improve client service Contacts clients regarding outstanding receivables; invoices clients; reviews and accurately maintains accounting history REQUIREMENTS: 5-7 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines. Brokerage experience is preferred Excellent customer service, analytical, problem solving and conflict resolution skills Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems Ability to work a regular, full-time work schedule at HUB’s facility(s) and willingness to travel on business when required Supervisory, project leader, mentor or team leader experience preferred EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS High School Diploma or equivalent required Bachelor’s Degree in Business, Risk Management and Insurance, or Accounting preferred not required Current license in good standing in required lines and states with all necessary CE credits Advanced professional designation highly desirable (e.g., AAI, ARM, CIC) Department Account Management & Service Required Experience: 5-7 years of relevant experience Required Travel: Negligible Required Education: Bachelor's degree (4-year degree) HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Hola, ¡SOMOS HUB! En un mundo que cambia constantemente, apoyamos y guiamos a negocios e individuos a prepararse para lo inesperado. Cuando te unes a nosotros estás rodeado de una red de expertos que te ayudarán a alcanzar tus metas, desde servicios de manejo de riesgo, manejo de reclamaciones y apoyo en cumplimiento. Esto te dará la tranquilidad mental de que las cosas que te importan más, estarán bien protegidas, a través de nuestra impecable asesoría y soluciones de seguros personalizadas que te proveerán mayor control y seguridad. SOBRE HUB INTERNATIONAL Nuestras Oficinas Corporativas tiene como sede la ciudad de Chicago en Illinois, Hub International Limited (Hub) es un corredor líder global que provee servicios y productos en Propiedad y Contingencia, Vida y Salud, Beneficios a Empleados, Manejo de Riesgo e Inversión. Tiene Oficinas localizadas a través de todo América del Norte. La extensa y amplia red de especialistas de HUB proveen tranquilidad mental en lo que más importa, protegiendo a los clientes por medio de la asesoría y soluciones de seguros atemperadas a sus necesidades. Para más información puedes visitar hubinternational.com